Return Policy

At IcedOut Jewel, we want you to be happy with your order.

  • Returns are accepted within 7 days of delivery.
  • Items must be unused and in original condition.
  • Custom or personalized jewelry cannot be returned.
  • Please contact us before sending an item back.
  • Return shipping is the customer's responsibility, unless the item is wrong or damaged.
  • Wrong or damaged items must be reported within 48 hours of delivery with photos/videos.

For any questions, contact us at icedoutjewel.com@gmail.com.